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Privacy Policy

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Privacy Policy

Our Privacy Policy is an integral part of our Terms of Use and Terms of Service at SoCal Skin and Surgery. By using our website or services, you agree to comply with this policy and authorize us to collect, use, and share your information accordingly. We may update this policy, and your continued use of our website or services will indicate your acceptance of the updated policy. If you're using our website or services on behalf of someone else, you confirm that you have the authority to accept this Privacy Policy on.

Information We Collect

We may collect personally identifiable information from you when you use our Service, including your name, contact data, login credentials, demographic and health information, and communication with healthcare providers. We may also collect information necessary to provide services you request, such as payment and insurance information. To protect your security and privacy, we require that you enter this information yourself or through your legal representative, and that it be current. We may also collect information from healthcare providers and third-party payers. We may automatically collect certain information from your device, such as your unique device identifier, IP address, and browser information, and we may obtain your location with your consent.

How We Use Your Information

When you use SoCal Skin and Surgery’s Site or Services, your information may be used for various purposes such as verifying your identity, communicating with you, providing customer service, facilitating healthcare services, sending notifications, and preventing fraud. Information about your location may be used to identify healthcare providers, nearby pharmacies, and analyze user demographics.

Security Of Information And Disclosures

SoCal Skin and Surgery uses industry standard security measures to protect your information, but please be aware that no security measures can guarantee absolute protection when transmitting information through the internet or mobile applications. We strive to use reasonable measures to protect your information, but you are responsible for keeping your account secure. You can choose not to provide certain information, but this may limit your access to certain features. You may also opt out of certain communications, but we may still send you service-related communications.

California residents can request information about our disclosure of their personally identifiable information to third parties for direct marketing purposes.

We may share your information with third parties as necessary for the provision of our services, or as required by law. This includes service providers, healthcare providers, and in the event of a business transaction. We have a general policy of not disclosing your information without consent. We may also collect aggregate data for product development and marketing purposes. If you opt in, you may receive promotional communications from us and/or third parties, but you can opt out at any time.

Third Parties

This Privacy Policy does not cover the privacy practices of third-party entities such as healthcare providers using our Service, the manufacturer of your mobile device, or any third-party mobile applications or websites to which our Service may provide a link. We are not responsible for the privacy, information, or other practices of these third-party entities. Although we may not be a "covered entity" as defined in HIPAA, healthcare providers using our Service may be subject to HIPAA provisions. By using our Service, you agree to SoCal Skin and Surgery’s Privacy Notice and Consent included on the Site, which outlines how your protected health information may be used and disclosed by your healthcare provider. Our collection, use, and disclosure of your protected health information on behalf of your healthcare provider will be done in accordance with the SoCal Skin and Surgery’s Privacy Notice, unless you have expressly authorized additional uses and disclosures.


We may use cookies, which are small data files, to collect certain information about your use of our Service, such as IP addresses, domain names, and the type of device and operating system you are using. These cookies may be used to recall your authentication information or to track statistical information related to navigation throughout the Site. We may use session cookies and persistent cookies to better operate the Service. If a portion of the Service requires a password, we may use a persistent cookie to store your login information. You may adjust your browser to refuse cookies, but certain features of the Service may not function properly if you do so. We are not responsible for cookies used by third-party websites, and we may use web beacons to track the effectiveness of our content, but they do not collect any personally identifiable information.

Storage Of Information

SoCal Skin and Surgery will retain records of information subject to this Privacy Policy from Secure Users for the duration required by law, and may choose to retain some or all of the information indefinitely at its discretion.

Requesting Your Information Under The Privacy Policy

Secure Users of the Services can request copies of their information subject to the Privacy Policy by submitting a written request and paying any applicable fees charged by SoCal Skin and Surgery. SoCal Skin and Surgery will provide the copies within a reasonable time, but reserves the right to limit such requests.

Use By Minors

We require valid and verifiable consent from a parent or legal guardian for individuals under 18 to use our services or website. If we determine that the consent is inadequate, access will be denied. However, parents or legal guardians may use our services on behalf of their minor child. We do not collect information from individuals under 18 without adequate consent, and if we receive such information, we will notify the child and delete it from our servers.

Jurisdictional Concerns

Our Service is intended for use in the United States, and therefore, the laws of the State of California and the United States govern this Privacy Policy and the collection, use, and disclosure of your information. We cannot guarantee that our Service is appropriate or available for use in any specific jurisdiction. If you choose to access or use our Service outside of California, or outside of the United States, you do so at your own risk and acknowledge that the Service may not be available for individuals outside of these jurisdictions during healthcare provider-patient encounters. You understand that our Service is subject to the laws of the State of California and the United States.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@socalskinsurg.com

Last revised: March 31, 2023.